Like you, we want results. For our patients and for our families.
We want a great quality product at a fair price.
We are diligent about finding the best raw materials, and use exacting standards for quality, purity, and efficacy.
We are diligent about preventing internet sales of our Professional Nutritionals® Brand though we highly suggest utilizing our Private Label service for even greater protection.
We are a family owned and operated business that was started by a practicing Naturopathic Doctor. We utilize a team of advisors including several naturopathic doctors as well as expert advisors in current good manufacturing practices (cGMP), product production, encapsulation, raw material sourcing, labeling, formulation, nutritional science and R&D.
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While most companies require a minimum of 12 or 24 bottles of each item for private label, our minimum is one bottle. This makes it possible for you to carry a whole line of products in your label. In addition we can ship directly to your patients in our label or in your own label with no minimums.
Direct Fulfillment Services
34 Rolf Drive
Danbury, CT 06810
IMPORTANT NOTE: If you are using our PROFESSIONAL NUTRITIONALS® brand, you can have your patients order products themselves by sending them to www.ProfessionalNutritionals.com. They will need to enter your doctor’s code. Patients will not be able to place orders without a doctor’s code.
For practitioner placed orders shipped to patients: We charge actual shipping plus an additional $2 direct fulfillment fee per destination. (These orders can be Private Label or Professional Nutritionals Label)
For patients ordering directly on ProfessionalNutritionals.com using your doctors code. We charge $5 shipping with free shipping on orders over $55. (Private Label is not available with this service):
NOTE: We ship FedEx Ground or USPS Priority Mail.
We stand behind our products 100%, and your complete satisfaction is our goal. If you experience any fulfillment, shipping, or quality issues with an order, such as an incomplete or incorrect order, or if any damage occurred during shipping, please contact us within five business days to begin the return process.
No other product returns are accepted.
In order to receive a credit for a returned product, you must notify, and get approval from one of our customer service representatives within five business days of receiving the order. Please contact us before shipping any product back for a return, as we will not accept any returns received without a Return Authorization Number, generated by PN. All credits will be refunded to the credit card used for the original purchase.
To return product(s), you must:
- Notify Customer Service at 203 826-7361 within five business days of receiving the order.
- Ensure that all products remain un-opened, un-marked, and in a sellable condition.
- We will send you a pre paid label to ship the product back.
PLEASE NOTE:We will not authorize any returns or refunds for Private Label formulas unless there is an error on our part or damage from shipment.
You may sell our products online if you utilize our unique private label service. If you wish to sell private label products via an online store, click here to get started.
Custom-designed labels are also a great marketing opportunity. Think of them as business cards. Every time your patients use one of our formulas (with your label), they are given a visual reminder of your brand, location, physical address, and website!
Our private label service is unique because we have no minimum orders (you can order 1 bottle at a time).
If you do not wish to place a minimum order, we can help you with a basic design using one of our templates for a cost of $100 provided you supply us with a high resolution logo in the correct format.
If you wish to have a more complex design, or do not have a logo, we can also help you with that, but the cost would depend on the complexity of the design. Alternately you can hire your own designer.